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Role of ITSM platform to Improve Collaboration Between Different Business Functions

Role of ITSM platform to Improve Collaboration Between Different Business Functions

We are conducting a survey to understand the ITSM services such as Incident Management Service, Request Management, Problem Management, Change Management, Release Management, Knowledge Management, and Integrated Support Channels to manage the internal employees or external customers.

It will take you 2 minutes or less to complete this survey.

We appreciate your participation and look forward to hearing from you.

Thank you!

Q 1. Which of the following titles best describes your role?      

Q 2. Does your organization have Information Technology Service Management (ITSM)/(ESM) to manage your internal employees or external customers?      

Q 3. What is the tentative timeline for the implementation of your ITSM services?      

Q 4. Could you please help us understand the tentative budget you have to manage the internal It services?      

Q 5. Being a market intelligence company, we interact with different ITSM service providers .If we find a service providers who can help your organization to address operational challenges, can we recommend it to you?      

Thank you for your response.

1. Please Enter your full name.

2. Please Enter your Company name.

3. Please enter your Business Email id.

Total Questions: 5

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